Privacy Policy

Last updated: February 2026

At The Heirloom Edit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details such as your name, email address, phone number, and delivery address
Payment information (processed securely through our payment providers)
Order history and preferences
Website usage data through cookies and analytics

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases and provide customer support
Send you updates about your order status and delivery
Improve our website and shopping experience
Send marketing communications (only with your consent)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed through secure, encrypted connections.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Shipping providers to deliver your orders
Payment processors to complete transactions
Service providers who assist in operating our website

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications at any time

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.